Privacy Policy
Effective Date: 29 April 2026
Last Updated: 29 April 2026
Who We Are
IBXAssets is a digital asset management platform operated by iBantu Pte. Ltd. in Singapore and PT. iBantu Solusi Syariah in Indonesia. We are committed to maintaining the highest standards of data protection and ethical processing of financial information.
Scope
This Privacy Policy applies to all personal information collected through our website, mobile application, and related financial services. By accessing our services, you consent to the practices described herein across operational jurisdictions including Indonesia and Singapore.
Data We Collect
We collect information that identifies you or can be used to identify you, including identity details, contact details, financial transaction history, and device or log information required for secure operations.
- Full Name and Government ID
- Contact Details
- Financial Transaction History
- Device and Log Information
Purposes of Processing
Your data is processed strictly for providing asset management services, fulfilling regulatory KYC requirements, AML compliance, and improving system security and performance.
Legal Basis for Processing
We rely on contractual necessity, legal obligations under applicable regulations, and legitimate interests in maintaining a secure financial environment.
Data Sharing and Retention
We do not sell your personal data. Sharing occurs only with regulatory bodies when legally mandated or with trusted service providers under strict confidentiality agreements. Retention periods follow statutory requirements for financial records.
Your Privacy Rights
Depending on your location, you may have the right to access, rectify, delete, or restrict the processing of your data. To exercise these rights, please contact our support team.
Cookies and Tracking
We use essential cookies to manage your sessions and analytical cookies to understand how our platform is used. You can manage your preferences through browser settings, though some services may become unavailable.
Need clarification?
For operational, legal, or compliance-related questions, contact our team and we will direct your request to the appropriate privacy or support contact.
Get in Touch
Email Support
Response Time
Within 24 Hours
Indonesia Office
PT. iBantu Solusi Syariah iBantu Solusi Syariah, HQ, Sinarmas Land Plaza Tower 1, 5th Floor Jl. M.H. Thamrin No. 51 Jakarta 10350, Menteng Kota Jakarta Pusat, DKI Jakarta, Indonesia
Singapore Office
EPIC - Industry Centre level 5, Republic Polytechnic 9 Woodlands Avenue 9, Singapore 738964